WP Academy support services are just a few bucks per month more than traditional hosting, and give you full support for all your WordPress sites.  This includes things that are usually not covered in regular hosting contracts, such as recovery from hacker attacks, php and database errors on your site, theme customization issues, internet marketing advice, etc.  By purchasing a support contract and/or hosting all your sites with us, you can have peace of mind that your WordPress sites are going to be supported.  Some of our customers choose to host their sites elsewhere but still maintain a subscription in order to access our support services (we support sites hosted elsewhere as well under this plan).

In addition, an active support contract is required to use our extremely affordable Virtual Assistant and Outsourcing Services.

Here is what is included in this compelling subscription package:

Support

• Ticket support for all your hosting issues, with 24 hour (next business day) turnaround and a pager number in case of emergency.
• Ticket support for many WordPress and internet marketing questions and issues, with 24 hour (next business day) turnaround and a pager number in case of emergency.  If necessary we’ll sign-on to your site and fix the problem. Very few (if any) hosting companies will support WordPress plugin or theme issues.
• Disaster recovery services for WordPress including hacked sites, PHP & database errors etc.  (We ask you to install a free IDRIVE backup system and keep your site updated to the latest WordPress version, if possible)

Hosting

• “Virtually unlimited” domains, disk and bandwidth (see Usage Policy). Host all your websites under this plan.
• Hosting powered by Hostgator, one of the largest and most reliable hosting companies on the planet. 99.9% uptime guarantee.
• Your own cPanel (control all aspects of your hosting and emails, and cancel the service / move out your sites any time)
• We’ll move your current website(s) to our hosting at no charge

Purchase risk-free!

Note: support contracts do not cover events that occurred prior to the subscription.  For this we charge hourly $25/hr with an initial non-refundable $75 fee.  In addition, outsourcing services do not qualify for a refund.

Purchase a support contract here – just $10/mth

Start your subscription now***, then follow the instructions in the welcome mail

*** Ordering instructions: this will start a recurring subscription.  Payments will be made automatically from your authorized credit or debit card.  You can cancel anytime by  writing to us.

Important: after payment you will be redirected back to our site and asked to create a userid and password on our system.  You will need this to access support resources.